FAQ/Returns Policy

FAQ / Returns Policy

Is shipping really free?

Yes. Standard shipping is free on US orders of $50 or more, so the set, the hoodie and the tee all ship free.

How do the sizes run?

Both pieces have a boxy, cropped fit that sits right at the waist. Take your usual size for the fit in the photos, or size up for a looser, longer look. Measurements are in the size chart on each product page.

When will my order ship?

Drop 001 is a limited run. The first 25 orders ship from our in-hand stock within 2–4 business days.

Once those are gone, orders become pre-orders from our next production run and ship in 3–4 weeks. Either way, you'll get a tracking link by email the moment your order is on the way, and most US deliveries arrive 3–7 business days after that.

Can I return or exchange?

All sales are final, so we don't accept returns or exchanges for fit or change of mind. Check the size chart before you order.

If your order arrives damaged or defective, email us at thunderbirdventures.us@gmail.com within 14 days of delivery with photos and we'll make it right with a replacement or refund.